Service Disruption

Incident Report for Honestly

Resolved

This incident has been resolved. The system is operating normally.

Posted Apr 10, 2020 - 02:55 CEST

Update

We are continuing to monitor for any further issues.

Posted Apr 10, 2020 - 02:38 CEST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Apr 10, 2020 - 02:05 CEST

Update

We are continuing to work on a fix for this issue. Next update in 1 hour.

Posted Apr 10, 2020 - 01:08 CEST

Update

The team is currently applying the fix.

The next update will be in 1 hour.

Posted Apr 10, 2020 - 00:08 CEST

Update

We are continuing to work on a fix for this issue.

Posted Apr 09, 2020 - 23:49 CEST

Identified

The issue has been identified and a fix is being implemented.

We will send an additional update in 30 minutes.

Posted Apr 09, 2020 - 23:37 CEST

Investigating

We are currently experiencing a service disruption.

Our Infrastructure team is working to identify the root cause

Posted Apr 09, 2020 - 23:36 CEST

This incident affected: Webapp, Email services, and Engage app.